// TICKET DESK — one cell written skeleton-first.
//
// The skeleton is the whole design: memory, the lifecycle, and for each
// signal its frame (what its body may read, write, call, which edges it
// may take). The flesh below holds the bodies; `soma check` refuses a body
// that does anything its frame does not say. Read the skeleton and you
// know that only `open` creates a ticket, that `close` cannot reopen one,
// and that `summary` writes nothing — without reading a body.
//
//   soma check    ticket_desk.cell
//   soma skeleton ticket_desk.cell Desk.assign      the brief for one body
//   soma verify   ticket_desk.cell
//   soma test     ticket_desk.cell

skeleton Desk {
    memory {
        titles: Map<String, String> [persistent]
        owners: Map<String, String> [persistent]
        opened: Map<String, Int> [persistent]         // how many tickets, under "n"
        invariant opened >= 0
    }

    state ticket {
        initial: new
        new -> assigned
        assigned -> resolved
        resolved -> closed
        resolved -> assigned        // the fix did not hold: back to its owner
        new -> closed               // not a real ticket
    }

    face {
        signal open(id: String, title: String) -> Map
            writes titles, opened
            calls count
        signal assign(id: String, owner: String) -> String
            reads titles
            writes owners
            moves new -> assigned
        signal resolve(id: String, by: String) -> String
            reads titles, owners
            moves assigned -> resolved
        signal reopen(id: String) -> String             moves resolved -> assigned
        signal close(id: String) -> String
            reads titles
            moves resolved -> closed, new -> closed
        signal summary(id: String) -> Map               reads titles, owners, ticket
        signal count() -> Int                           reads opened
    }
}

flesh Desk {
    on open(id, title) {
        require titles.get(id) == () else Taken "ticket '{id}' exists"
        titles.set(id, title)
        opened.set("n", count() + 1)
        return map("id", id, "title", title, "state", "new")
    }

    on assign(id, owner) {
        _must_exist(id)
        transition(id, "new", "assigned")
        owners.set(id, owner)
        return owner
    }

    on resolve(id, by) {
        _must_exist(id)
        require owners.get(id) == by else Forbidden "only its owner resolves a ticket"
        transition(id, "assigned", "resolved")
        return "resolved"
    }

    on reopen(id) {
        transition(id, "resolved", "assigned")
        return "assigned"
    }

    on close(id) {
        _must_exist(id)
        transition(id, "closed")
        return "closed"
    }

    on summary(id) {
        _must_exist(id)
        return map("id", id, "title", titles.get(id), "owner", owners.get(id) ?? "nobody", "state", get_status(id) ?? "new")
    }

    on count() {
        return opened.get("n") ?? 0
    }

    // a private helper: `_name`, typed. What it reads counts against every
    // signal that calls it: each of them has `titles` in its frame — leave
    // it out of one and `soma check` names that signal and the clause.
    on _must_exist(id: String) {
        require titles.get(id) != () else NotFound "no ticket '{id}'"
    }
}

cell test DeskTests {
    rules {
        assert open("t1", "printer on fire").state == "new"
        assert count() == 1
        assert_fails open("t1", "again") matching "Taken"
        assert assign("t1", "ines") == "ines"
        assert_fails resolve("t1", "omar") matching "Forbidden"
        assert resolve("t1", "ines") == "resolved"
        assert reopen("t1") == "assigned"
        assert resolve("t1", "ines") == "resolved"
        assert close("t1") == "closed"
        assert_fails reopen("t1")                   // closed is terminal
        assert summary("t1").owner == "ines"
        assert_fails summary("nope") matching "NotFound"

        assert open("t2", "spam").state == "new"
        assert close("t2") == "closed"              // straight from new
        assert count() == 2
    }
}